Paying your Rent
It’s important that paying your rent is just like paying any other type of bill and that your rental history will support your credit rating & chances of securing a new rental or home loan in the future. Therefore it’s important you are aware of the payment options and what is required.
Realway has 3 options for rental payments to assist you to ensure your rent is paid on time in the most suitable way possible for you.
Option 1: BPay - if this is your preferred method of payment contact Realway for the biller and individual reference code for your property. You will be given these details upon sign up at your request.
Option 2: Centrepay - you can set this up directly through centrelink if you are on centrelink benefits, they will debit the rent from your fortnightly payments to be paid direct to Realway, allowing a hassle free process
Option 3: Money Order or Bank Cheque - please note that we have a cashless office and are not able to accept large amounts of cash for rental payments for staff safety. However if you are unable to use any of the options above you can get a bank cheque or money order made out to Realway Property Consultants and post or bring it into the office for payment.
Under the Residential Tenancies Act you are required to pay your rent by the date noted on the schedule in your lease and it must always be paid in advance. Should you have any difficulties in paying your rent please notify us as soon as possible.
If you’ve requested maintenance you should not take matters into your own hands and stop paying rent as a way to get work done. If you do this you are breaching the agreement and you could be given a Notice to Leave.
Realway Property Consultants Rockhampton have a ‘Zero Tolerance’ for Rent Arrears.
This office does have a strict policy on the payment and collection of rent, should you fall behind for any reason the below timeline provides you with a list of events.
Category Time elapsed Reminder notice
- Category 1 4 to 7 days in arrears Daily Reminder SMS
- Category 2 8 to 14 days in arrears Notice to Remedy Breach
- Category 3 17 days in arrears Notice to Leave
- Category 4 26 days in arrears Court documents lodged for failure to leave